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Christmas Opening Hours December 9, 2025 – Posted in: Dates to Remember, News

Merry Christmas, Season’s Greetings, Happy Holidays and an excellent New Year to all. We’re open on Christmas Eve and on the 29th, 30th and 31st of December, when we will be running a skeleton service. We’ll do everything we can to make sure there’s no interruption to your services during these times, and that any emergencies are dealt with accordingly. We would kindly ask that during that time only major, system-wide or critical issues are…

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Cyber Essentials 101: Firewalls February 21, 2025 – Posted in: Cyber Security

This is the fourth article in our Cyber Essentials 101 series, if you haven’t yet read the first part covering why you should consider Cyber Essentials and how to answer the initial questions about your organisation you can find it here. A firewall is the software or a hardware device which provides protection between your network devices and the Internet. Your organisation will have physical, virtual or software firewalls at your internet boundaries. Software firewalls…

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Cyber Essentials 101: Why Cyber Essentials December 3, 2024 – Posted in: Cyber Security, IT Support

Cyber Essentials is a government-backed program that helps you protect your company from common cyberattacks. The IASME is the company that provides the certifications and assessments. For basic Cyber Essentials you will need to fill in a questionnaire, for Cyber Essentials Plus you will need to meet higher standards and an assessor will investigate your network directly. Cyber Essentials is a great way to show your comers that you’re working to keep their data secure,…

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What’s New Wednesday: A Summary of November 2024’s Patch Tuesday November 13, 2024 – Posted in: Cyber Security, IT Support, News, What's New Wednesdays

The Microsoft monthly security update release is published on the second Tuesday of each month. It’s a good idea to restart your PC on the following Wednesday – today. We may well restart some of your servers overnight this week if a patch requires it. NEW THIS WEDNESDAY This month’s Patch Tuesday included security updates for 91 flaws including 4 zero-day vulnerabilities. Overall Microsoft patched: 26 Elevation of Privilege Vulnerabilities 2 Security Feature Bypass Vulnerabilities…

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Cloud 101: Preparation, Preparation, Preparation June 6, 2024 – Posted in: Cloud Computing, IT Support

Making major changes to your IT will always have some effect on your users, the planning stage is the key to making it a relatively painless change vs a project nightmare. If you are intending to move to the cloud every minute you spend at the start of the project planning will save ten at the end bugfixing and significantly reduce the disruption to users. Whether you are replacing an on-premises server or going to…

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What’s New Wednesday: A Summary of April 2024’s Patch Tuesday April 10, 2024 – Posted in: Cyber Security, IT Support, What's New Wednesdays

The Microsoft monthly security update release is published on the second Tuesday of each month. It’s a good idea to restart your PC on the following Wednesday – today. We may well restart some of your servers overnight this week if a patch requires it. NEW THIS WEDNESDAY Yesterday’s Patch Tuesday included security updates for 150 flaws and 67 remote code execution bugs as well as fixes for 26 secure boot bypasses. Overall Microsoft patched:…

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Cloud 101: Going Serverless March 28, 2024 – Posted in: Cloud Computing, IT Support

For some businesses cloud solutions mean you don’t need an on-premises server at all – you could go completely serverless. This can provide a significant saving on hardware, software and maintenance, as well as making working from outside the office easier. Cloud-based Solutions Are: Less costly up-front. Easy to access. Manage and use from anywhere you’ve set permissions to access from. Flexible. If you get a sudden increase or decrease you can just pick up…

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Cloud 101: Using Apps in the Cloud March 22, 2024 – Posted in: Cloud Computing, IT Support

Software is increasingly being made to be accessed via the cloud rather than downloaded locally. This allows the app provider to build an environment specifically designed to run their solution. That way they don’t have to try to account for the myriad of ways people set up their personal devices or business servers when developing software. They can also avoid having to support issues that may be caused by the user’s environment. For you this…

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Cloud 101: What is a Cloud Solution? March 1, 2024 – Posted in: Cloud Computing, IT Support

A cloud solution is simply a solution kept on someone else’s servers and accessed via the internet. To provide an analogy: employing a cleaner directly makes you responsible for hiring, training, equipping, managing a whole person. You may only need a third of a day’s work most of the time with occasional requirements for two people for a day for an end-of-year deep clean. For many businesses it makes more sense to outsource their cleaning…

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Cybersecurity Incident: Passwords, Cookies and Login Tokens Stolen in Exploited Windows Bug January 26, 2024 – Posted in: Cyber Security, IT Support

If you’re here to find out if you’re at risk there is one simple question to answer to find out – is your computer fully updated? If the answer is yes, you’re fine. If the answer is no, you could be vulnerably. Run the updates now. The vulnerability is CVE-2023-36025 which was patched by Microsoft in November. It is a flaw in Windows Defender SmartScreen which allows criminals and malicious actors to infect PCs with…

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