Cybersecurity Incident: Passwords, Cookies and Login Tokens Stolen in Exploited Windows Bug January 26, 2024 – Posted in: Cyber Security, IT Support

If you’re here to find out if you’re at risk there is one simple question to answer to find out – is your computer fully updated? If the answer is yes, you’re fine. If the answer is no, you could be vulnerably. Run the updates now. The vulnerability is CVE-2023-36025 which was patched by Microsoft in November. It is a flaw in Windows Defender SmartScreen which allows criminals and malicious actors to infect PCs with…

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IT Tips & Tricks: Adding an Email Account to Your Mobile Phone January 18, 2024 – Posted in: IT Support, IT Tips & Tricks, Productivity

How you go about adding your work email to your phone will depend on what type of phone you have and which app you are using. Generally if you’re emails are with Microsoft 365 it will work best using the Outlook app that can be downloaded from the iPhone Store/Google Play Store. Adding a Microsoft 365 Email Account to the Outlook App To add your first account to Outlook: Open Outlook. Fill in your username…

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Cybersecurity 101: Protecting Yourself When an Attack Comes – Part 1 January 11, 2024 – Posted in: Cyber Security, IT Support

Our last Cybersecurity 101 article outlined the basics of protecting yourself from malicious actors. Whatever steps you take, you still need to assume that at some point someone who shouldn’t will get in. This article covers the steps and solutions that help protect you when an attack lands. STOPPING MALWARE ON YOUR COMPUTERS You must have an anti-virus solution on your computer. An anti-virus is a piece of software that scans your computer for malicious…

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New Year’s Resolutions from Ontraq January 2, 2024 – Posted in: IT Support

New Year’s is a great time to think about where you are going and what you want to achieve. The first step for progress is to take stock of where you are. The next is to set your goals. We’ve been working hard at Ontraq to come up with a list of where we want to make changes this year: Help our customers navigate the great ISDN switch off. BT will be turning off all…