THE COMPANY

GEPP Solicitors have been offering legal advice in the Chelmsford area for over 250 years on everything from agriculture to acquisitions and wills to wealth protection.

THE CHALLENGE

GEPP had an internal IT team who were able to provide day-to-day user support, but needed help improving the security, flexibility, and reliability of their IT infrastructure.

THE PROJECT

Ontraq were asked to handle all aspects of server management, allowing the internal team to focus on supporting users. We have overseen dramatic changes in IT processes, including:

– Migration of server platforms to a new, virtualized, highly available environment.
– Improvements in system deployment processes.
– Introduction of new line of business applications.
– Standardization of internal documentation practices.
– Creation of asset management systems.
– Regular reviews of security best practices.
– Installation of new WAN technologies.

THE RESULT

We continue to offer our expert advice to ensure that Gepp can rely on their technology to deliver as they continue to grow and their needs change. Staff are delighted with the efficieny of the new systems and the responsiveness of the freed up internal team. As we are also situated heart of Chelmsford we are able to offer regular onsite support in addition to remote assistance when required.