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Cybersecurity Incident: Passwords, Cookies and Login Tokens Stolen in Exploited Windows Bug January 26, 2024 – Posted in: Cyber Security, IT Support

If you’re here to find out if you’re at risk there is one simple question to answer to find out – is your computer fully updated? If the answer is yes, you’re fine. If the answer is no, you could be vulnerably. Run the updates now. The vulnerability is CVE-2023-36025 which was patched by Microsoft in November. It is a flaw in Windows Defender SmartScreen which allows criminals and malicious actors to infect PCs with…

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IT Tips & Tricks: Adding an Email Account to Your Mobile Phone January 18, 2024 – Posted in: IT Support, IT Tips & Tricks, Productivity

How you go about adding your work email to your phone will depend on what type of phone you have and which app you are using. Generally if you’re emails are with Microsoft 365 it will work best using the Outlook app that can be downloaded from the iPhone Store/Google Play Store. Adding a Microsoft 365 Email Account to the Outlook App To add your first account to Outlook: Open Outlook. Fill in your username…

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Cybersecurity 101: Protecting Yourself When an Attack Comes – Part 1 January 11, 2024 – Posted in: Cyber Security, IT Support

Our last Cybersecurity 101 article outlined the basics of protecting yourself from malicious actors. Whatever steps you take, you still need to assume that at some point someone who shouldn’t will get in. This article covers the steps and solutions that help protect you when an attack lands. STOPPING MALWARE ON YOUR COMPUTERS You must have an anti-virus solution on your computer. An anti-virus is a piece of software that scans your computer for malicious…

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Software-as-a-Service or “Why I’m Paying Monthly Instead of Buying a Disk” December 7, 2023 – Posted in: IT Support

Remember buying a copy of office? You’d get a CD and a product key, you’d install the software from the CD then put in the key and from then on all users on that computer would be able to open and run Office until you replaced the PC. Now you’re paying £10.30 a month or more for Office 365. This is Software-as-a-Service. Instead of selling you a one off product, most software is sold on…

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Cybersecurity 101: Protecting Yourself by Stopping Malicious Actors November 29, 2023 – Posted in: Cyber Security, IT Support

There are multiple methods for protecting yourself from cybercrime, the challenge is achieving a realistic balance between: Security Accessibility of data Cost to the business You could require an iris scan just to get into the office and run everything on an isolated network that required people to use a separate device to access company data from the one they use to access the internet and their emails. You could put in place in depth…

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Cybersecurity 101: What Does the Law Say? November 8, 2023 – Posted in: Cyber Security, IT Support

Surely you can’t be held responsible if a malicious criminal steals something from you? Unfortunately under the law you can! Failing to take reasonable steps to protect the data your customers or suppliers entrust you with makes you culpable in the eyes of the law if it’s compromised. A key piece of legislation on this is the GDPR – General Data Protection Regulation. Not to be confused with the PECR – Privacy and Electronic Communications…

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Cybersecurity 101: Types of Cyber Attack October 31, 2023 – Posted in: Cyber Security, IT Support

In the most basic sense the broad term malware means mal (bad) ware (software). There are distinctions between a virus that modifies or deletes data and worms that simply self-replicate to overload a system, or trojans that get in and create a back door into a system. We won’t go into too much detail here about the technical differences – it isn’t relevant to most business owners. What is important to consider though is the…

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