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IT Tips and Tricks: Turn off the New Security Warnings on RDP Connections April 15, 2026 – Posted in: IT Tips & Tricks

You may have noticed that your RDP connections have started throwing up a couple of new windows when you try to connect, this change seem to affect connections to servers, PCs and terminal servers. The first popup one is a warning, it makes some good points, and you’ve probably already found the “don’t show again” box at the bottom so it doesn’t pop up next time. The second one is more irritating. It pops up…

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IT Tips & Tricks: Keep Your Feet Warm, Not Your Computer! December 19, 2024 – Posted in: IT Support, IT Tips & Tricks

A top tip for the winter season – the cold weather makes under-desk and fan heaters a popular way to stay nice and snug. But computers don’t like to be too hot! A small heater left pointing towards your PC for a couple of hours will be enough to make it warmer than it’d like to be. Overheating can cause slow running, running errors, component wear, a reduction in lifespan of hard drives or even…

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IT Tips & Tricks: Using Authenticator Apps on your Mobile Phone February 15, 2024 – Posted in: Cyber Security, IT Support, IT Tips & Tricks

Multi-factor authentication (MFA) is more and more common, Microsoft 365 now uses it by default and most solutions that access privileged information like accounting platforms or marketing software require a second form of identification. Our article on cybersecurity and stopping malicious actors covers what MFA is and why it is important. This article is about how to set it up. Various options are available – text messages to your phone, emails with a code, push…

Laptop with a lightbulb and the words "IT Tips & Tricks" on the screen, with a Christmas tree next to it.

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IT Tips & Tricks: Setting Up for the Festive Season December 19, 2023 – Posted in: IT Support, IT Tips & Tricks

It’s nearly Christmas! Season’s Greetings and Happy New Year to all from Ontraq. You might be thinking of pudding and nog, but there are a few boring but key considerations that’ll keep things running smoothly whilst you’re away. Here’s a list of items you might want to consider for your IT systems over the holidays: 1. Your phones If you want your IT company to set up some sort of message on your phones to…