Merry Christmas 2024 December 11, 2024 – Posted in: Dates to Remember, News
It’s Nearly Christmas!
We wanted to wish you all a Merry Christmas, Season’s Greetings, Happy Holidays and an excellent New Year.
We’re open on Christmas Eve and on the 27th, 30th and 31st of December when we will be running a skeleton service. We’ll do everything we can to make sure there’s no interruption to your services during these times and that any emergencies are dealt with accordingly.
We would kindly ask that during that time only major, system-wide or critical issues are logged with us. If possible please log issues by emailing with as much detail as possible about the problem. If this is not possible, the issue should be reported to the usual 01245 265100 number, the voicemail system will then email the support team. To avoid disappointment or confusion please inform all colleagues of these alterations to our usual services.
Please note that whilst we will ensure the helpdesk is covered, not all staff will be working on all three days so emails directly to a specific person may not be picked up. Our support@ email delivers to all our Techs ensuring your request will be dealt with.
Christmas Opening Hours
- Open: 23rd and 24th December 9am – 5:30pm
- Closed: 25th and 26th December
- Open: 27th, 30th & 31st December 9am – 5:30pm on light staffing
- Closed: 1st January
- Open: 2nd January and onwards as per usual opening hours
When are You Open & What are you up to?
Please drop us an email on and let us know your opening times over the festive season so we can let our Techs know when you might need help.
To minimise the chance of problems with your equipment, we’d really appreciate it we can put in a freeze on IT system changes in place from December 23rd until January 3rd, including network changes, new users, new hardware, and new software. That way we can focus on previously agreed projects and keeping all your systems running smoothly over the festive period.