IT Support Essex - Ontraq 01245 265100

ESSEX BASED IT SUPPORT COMPANY

Are you looking to outsource your IT support completely? Or looking to optimise your existing IT team?

Our experienced team of expert technicians provide on-site and phone based IT support in Essex. Our Chelmsford based office is conveniently placed to respond to your IT needs.

We provide a wide range of IT support services to companies in a variety of business sectors including Estate Agents, Accountants, Marketing companies, Engineering firms, Financial advisors, Solicitors, Retailers, Wholesalers and Manufacturers.

WHAT WE COVER

User support, server maintenance, desktop and application support, disaster recovery, anti-virus and firewalls, managed remote access, backup solutions, cloud services, network management and design, cyber security, IT projects…

WHY OUTSOURCE MY IT?

Rather than paying full time staff when some days you may not need them much, and others they may be swamped – outsource your IT with Ontraq and only pay for the hours you need when you need them. Stop worrying about staff holidays or sickness and take advantage of our decades of IT experience.

WHAT IF I HAVE AN IT MANAGER IN HOUSE?

For a larger firm having an external team to work alongside your in house staff is an ideal situation. We can provide an opportunity to reach out to other experienced industry professionals to problem solve, as well as additional technical resources for planned projects or unexpected challenges.

IT SUPPORT

Whether you need a fully outsourced IT department or support for your existing IT team we can help. Our team of experienced, Chelmsford based IT professionals is only a phone call away.

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CLOUD MIGRATIONS

No matter if you’re planning a completely serverless solution or you simply want to move your emails to 365, we can help. Planning and experience are crucial for a successful cloud migration. We have 25 years in the industry and a party of planning nerds at the ready.

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IT PROJECTS

IT Projects have a reputation for causing headaches. Sometimes it can seem like the systems are more important to IT than the users. We focus on your business needs, everything is built around making your IT systems work for you, not the other way round!

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DISASTER RECOVERY & BACKUP SOLUTIONS

Backups are a vital part of protecting your business, but they’re no good just sat on a disk or in the cloud. Disaster recovery is how you restore your systems, software and data in the case of an emergency and how quickly you can everything back working again.

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CYBER SECURITY

We’re here to help you protect your business from a world of cybersecurity threats. Demystifying the risks and building solutions that provide your business with the protection you within the budget available.

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REMOTE WORKING

Your staff no longer need to be based in your office. Offering flexible working solutions helps you attract and retain the best talent in your area. We can design, set up or improve remote working solutions for your business.

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