Essex IT Support
IT support

IT Outsourcing, Network and Server Management
Service and Support

IT Support Services

For over 10 years Ontraq has operated throughout Essex, London and the East of England - offering high quality IT Management, Support and Consulting.

Professional Business IT Support and Services

Ontraq Ltd was founded to provide local business with flexible and reliable IT solutions.
Business can choose to outsource their entire IT service or request support for
their existing IT resources. Reliability and dedication are the keystone of our
customer IT support. And we've been doing it successfully for 15 years.

Our focus is on long term relationships with our clients - to help develop and
maintain their IT systems so they can achieve their business objectives.

With offices in Chelmsford Essex, we are able to assist any small to medium sized
business throughout the South East of England, including central London. Single and
multi-site offices. Our client base includes a couple of companies with an office on the
European continent that we manage.

  • Managed IT Services
  • Server Installation
  • Desktop upgrades
  • Online and Offline Backup
  • Data storage systems
  • IT helpdesk support

Ontraq has a 15 year track-record of delivering business IT solutions to many different markets. Here are some examples of solutions we have delivered:

Recruitment Sector

Historically, Ontraq has had a very strong presence in the recruitment sector. We are currently offering our services to recruitment firms locally in Essex. With years of
experience under our belt in supporting industry specialised software, Ontraq is well
placed to understand and maintain your business and perform infrastructure upgrades.
Success in the world of recruitment depends on flexibility and speed of response.
Good IT systems can enable small companies to punch above their weight when few
have the time or resource to staff their own IT departments – Hello Ontraq!

Manufacturing & Engineering

One of our first ever customers was a manufacturer of packaging materials and fifteen
years later, we now provide service and support to an internationally renowned pump manufacturer. With systems that support global sales, we ensure continuous operations,
so vital for their business. Our stable platforms enable new applications, servers and
machines to be brought into service quickly.
You won’t know it but some of the food you eat may not have arrived on your plate
without the rigorous IT systems Ontraq installs, deploys and maintains at one of Essex’s
most famous food makers.

Direct Marketing

Stepping into the financial call centre arena, security and reliability are top priorities. In the financial sector all network activity has to be strictly monitored and controlled to prevent unauthorised access and constant uptime. And a centrally managed network provides
the IT Support Manager with greater visibility and control - not to mention the greater capacity to meet the changes and demands of dynamic markets. It also provides significant cost savings in terms of both headcount and training, and reduces risk for the business.

Call us now on 01245 265100to discuss your IT support requirements.


Ontraq is a provider of IT Management, Support and Consulting, Networking, Server Support :: Chelmsford, Essex, London South East.