Are you getting the most out of your team?
Most workers who have the ability to work from home are likely now doing so. Therefore, here at Ontraq we're beginning to turn our attention to optimizing the home worker's IT experience.
Some of these improvements may be quick and easy to implement, whereas some may take time and planning to deploy.
Due to increased pressures on data networks caused by increased traffic, many businesses may have noticed a drop in internet speeds. In some cases, this may necessitate improvements to the business’ main internet connection as well as those of the home workers. For larger customers this may involve moving to dedicated leased-line products, whereas smaller businesses may wish to add more cost-efficient capacity.
With the increased use of VPNs, Routers and Firewalls are also under increasing strain, which will likely result in the requirement for upgrades in these areas too.
Making business calls remotely can also be a challenge. Ideally, Home workers should have access to all the features they use in the office. This might include business caller ID, which will allow your office number to appear as the Caller ID when you’re making calls and also give you visibility of incoming Caller ID’s, plus the ability to transfer calls, business voicemail, voice recording and full call-logging.
In addition to upgrading office phone systems, we can help by supplying business-quality DECT (wireless), Wi-Fi and cabled home phones that have all the required features such as full receptionist panel capabilities, multiple busy lamp fields (BLFs), programmed feature keys and headsets.
We also have mobile apps that act as an extension of your office phone system. Software status panels allow you to monitor activity on each extension, so you know who is on the phone and who they are talking to – in real time!
Improved home Computing Experience
We have seen a huge increase in demand for ways to improve home working from both desktop PCs and laptops. For instance, larger and/or additional monitors can make home workers far more effective.
With the addition of Wi-fi capability, PCs can be located in the most convenient location in the home rather than being limited by the placement of the router.
Larger laptop screens are popular as they enable applications to be displayed similar to how they would be on the user’s office PC setup.
All-in-One systems (AIOs), where the computer and monitor are integrated into one sleek unit, can also be a great solution for home workers, particularly if space is limited.
Collaboration & Conferencing Platforms
We have seen increased demand for communication tools. Microsoft Teams for example has been very popular and we have been busy setting up corporate accounts for companies.
In addition to setting up accounts on a variety of conferencing systems we can also supply peripherals such as headsets, microphones, and webcams.
With over 20 years of experience, we have firmly established ourselves as a go-to provider for SMEs across Essex, London and the South East.
PAY FOR WHAT YOU NEED
Unlike the majority of our competition, we tailor our service hours and fees to meet the individual demands of your business.
Our central location allows us the benefit of a fast response to most locations across the South East.
We partner with a number of the world's leading technology vendors. You're not tied to a particular brand by working with us.
We offer the latest private and public cloud technology and systems to help aid your business productivity.